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Message: <blockquote data-quote="ORVietVet" data-source="post: 21014" data-attributes="member: 9438">Typically takes 3-5 work days. They also send you the return label and you wrap your old one in the same wrapping and put in box and label it and send back with Fed Ex, if I remember right. When you do that, they notify you that the new cluster you just received is now lifetime warranty.I now have lifetime warranty clusters in my 2005 Tahoe Z71, added a transmission temp gauge and the 2004 Silverado K2500HD that had the bad oil pressure stepper motor.</blockquote>